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How bt baje Handles Your Personal Information

Your account details, payment records, and device activity are handled with care. This policy explains what we collect, why we collect it, and how you can request changes — with access subject to your local law and eligible regions.

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What We Collect and Why It Matters

bt baje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bt baje, we collect the information needed to run your account — your registration details, login activity, and the payment method you use to fund it. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and

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amount to reconcile your wallet balance; we do not store your mobile banking PIN or full wallet credentials. We also collect device and browser data — IP address, session timestamps, and page interactions — to keep your account secure and to detect unusual access patterns. This
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data is processed to fulfil our service to you, to meet any applicable legal obligations in the regions where we operate, and to improve how the platform performs on mobile. We do not sell your personal data to third parties. Retention periods vary by data type:
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transaction records are kept as long as required by applicable law, while session logs are cleared on a rolling basis. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat from your account dashboard. Our team will verify your identity and walk you through your data request in the same session.

Email Support Send your data request to our support address. Include your registered mobile number and the specific data you want to access or update.

Account Settings Some data — like your contact number and notification preferences — can be updated directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on bt baje. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

Deposits via bKash, Nagad, and Rocket are processed over encrypted connections. We store only the transaction reference — never your wallet PIN or full account credentials.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Access and Verification

Every login triggers a session check. If we detect access from an unfamiliar device or location, we may ask you to verify via OTP before the account opens.

Data Retention and Deletion

Transaction records are held as long as required under applicable law. If you close your account, we will confirm which records must be retained and which can be deleted on request.

Common Questions About Your Data

Straight answers to what people in Bangladesh most often ask about how their information is handled on bt baje.

We collect your name, mobile number, and the details you provide during registration. We also log your device type and IP address to secure your account from the first session.

No. Payment references from bKash, Nagad, and Rocket are used only to reconcile your account balance. We do not pass wallet credentials or transaction details to third parties.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide the data held on your account within a reasonable timeframe.

Yes. Submit a deletion request through support. Some transaction records may need to be retained under applicable law, but we will tell you exactly what can and cannot be removed.

Session cookies keep you logged in while you browse. Analytics cookies help us see which parts of the platform — including the deposit flow for bKash and Nagad — need improvement. You control these via your browser.

This policy applies to accounts in regions where bt baje operates. Whether it applies to you depends on your local law and the eligible regions we currently serve. Check the eligibility section in your account for details.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bt baje Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Data

01 What personal data does bt baje collect when I register?

02 Does bt baje share my bKash or Nagad payment details with anyone?

03 How do I request a copy of my personal data?

04 Can I ask bt baje to delete my account data?

05 How does bt baje use cookies on mobile?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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